When will my first subscription payment be taken?
Your initial payment will be taken upon completion of your free trial period. You'll receive a confirmation email once your first campaign or website is launched with the date your first payment will be due.
e.g:
- First campaign is launched January 10.
- One month free trial begins January 10.
- Initial payment scheduled for February 10.
Truevail operates on a subscription-based model. You agree to pay all applicable subscription fees according to the plan you select during registration. Unless otherwise stated, all fees are billed monthly in advance and are non-refundable.
What if I want to delay the start of my free trial?
Once your account is setup, your free trial start date can be flexible to fit around your busy schedule and will begin once you're 100% happy and have launched your first campaign or website. We're here to help you get setup and ready to go when your schedule allows!
Can I cancel during my free trial?
For cancellation queries, please message our Customer Support Team.